AI & Automation for Business
Use AI tools and automation to cut costs and work faster
What you will learn
- Use AI assistants effectively with structured prompting
- Automate content, research and reporting workflows
- Build customer support and FAQ automation
- Connect tools with no-code automation platforms
- Apply AI safely with data-protection awareness
- Identify automation opportunities in any business
Course description
AI & Automation for Business shows you how to apply current AI tools to real business processes: marketing content, customer support, proposals, research and internal workflows — with sensible guardrails.
Requirements
- A computer with internet access
- No coding required
Who this course is for
- Business owners
- Operations managers
- Marketers
- Consultants
Course curriculum
4 modules · 9 lessons · 3h 11m
Choosing the right AI tool
Required 15 min
AI content workflows end to end
Required 27 min
Automating social media and email
Required 23 min
Quality control and brand voice
Required 12 min
Automating customer support
Required 24 min
No-code automation with workflow tools
Required 30 min
Data protection and AI policy basics
Required 16 min
Automation Opportunity Audit
Assignment
Your instructor
PT
Prince Thomas
Lead Facilitator — Business & Digital Skills
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